Project Management

As project manager, Veronika has been instrumental in the planning and delivery of Information Technology projects. She has seen projects through their life cycles, from developing a business case, to analyzing requirements, design, construction and implementation. She is often part of the client sponsor team, and she is experienced in assisting the project steering committees in their decision-making processes.

She has planned and directed large projects, with multi-vendor teams where many disciplines were deployed to accomplish a common goal.

Her project teams have included project managers, business analysts, writers, trainers, business process improvement experts, and technical specialists, required for the delivery of business solutions and their complex technical architectures required in today’s business environments.

Information Systems Implementations

Veronika’s assignments have covered a wide range of business areas. As business analyst and systems architect, she has lead the development and delivery of custom-built or packaged software solutions - financial, human resources, benefits, payroll and pension administration, enumerations and elections systems, actuarial systems, investment fund tracking and reporting, and other specialized business applications, such as the use of GIS technology as a desk-top data integration tool.

Operational Planning and Reviews

Veronika’s experience includes preparation of business cases and treasury board submissions, planning and designing new business operational processes, system maintenance release planning, post implementation reviews and audits. She often assists her clients in preparing Requests for Proposals as well as managing the RFP process according to legal guidelines. Veronika has also conducted Operational Development work to review and improve IT Operations.

Strategic Planning

Veronika has been conducting strategic planning activities for most of her career. She has completed a variety of strategic assignments, often as an active participant and contributor to the construction of Business Plans and supporting Information Technology Plans.

e-Government

Veronika participated in the development of e-Government strategies and directions for several ministries. She was recently Project Director responsible for the successful development of four new e-services for citizens (three web sites and one Interactive Voice Response (IVR) system) for the Ministry of Human Resources. This Electronic Services Initiative won the 2002 Public Sector Technology Award in the “Public Value” category, and was also featured in the Client/Citizen Relationship Management workshops at the “Technology in Government 2002” conference, in Ottawa.

Sample Web Projects

• www.weborientation.gov.bc.ca
  Legislated orientation session for income assitance applicants.
• www.iaestimator.gov.bc.ca
  Estimator for calculating income assistance.